HOTLINE: 800-439-6507

Domestic Violence Housing Advocate and Case Manager




Hours: 35 Hours/week, flexible schedule with some evenings
Benefits: Health, Dental, Vacation, Sick & 403(b)
Salary: Competitive
Reports to: Director of Residential Services

Independence House encourages applicants of diverse races, all abilities, sexual orientation, and genders.

Independence House, Inc. (IH) is a comprehensive domestic & sexual violence community-based agency and shelter program in Barnstable County that focuses on meeting the unique and cultural needs of survivors and their children. We provide safety, food, shelter, advocacy, counseling, and other resources to assist survivors in rebuilding violence-free lives for themselves and their children. IH is committed to the values of inclusivity, equality, anti-oppression, non-hierarchical structure, a non-judgmental and empowerment framework. IH works closely with other agencies in the community, to provide a comprehensive network of resources for survivors of domestic and sexual violence and their children. IH works with these agencies and other community groups to provide education, prevention, and training about domestic & sexual violence toward community transformation and change. Please see our website at for more information.


Housing Stability:

  • Provide coordinated entry and intake assessments for domestic violence survivors seeking housing support, identifying housing service needs, and coordinating initial services.
  • Support domestic violence survivors in finding and securing safe, affordable housing.
  • Help families access resources for housing related assistance (i.e., furniture procurement, utility assistance, etc.)
  • Advocate with managers and owners for tenancy and negotiate move-in costs.
  • Provide mobile advocacy and community engagement as needed.
  • Coordinate connections with other services as needed.
  • Provide all advocates agency-wide with housing support, information, and training.
  • Track expenditures to stay within budget.
  • Participate in all-staff training sessions; attend agency/staff meetings

Community Advocacy:

  • Provide crisis intervention, telephone advocacy and referrals.
  • Assess survivors’ situations, ongoing development of safety plans through advocacy session process and hot line services.
  • Make referrals to and facilitate at least one community housing support group for survivors of domestic violence.
  • Complete required domestic and sexual violence training required and provided by Independence House and participate in on-going training monthly.
  • Participate in secure & confidential system data collection, complete necessary paperwork, and forms on time.
  • Other duties as assigned.

Case Management:

  • Advocate on behalf of survivors with other agencies and housing programs.
  • Build partnerships/relationships with related organization in the community.
  • Develop and maintain records as appropriate to Independence House record keeping standards
  • Initiate and maintain statewide housing information and committees



  • BA in social services/social work or related field, education can be substituted with experience.
  • Bilingual preferred.
  • Develop thorough knowledge of the requirements of funder for the program and adhere to requirements.
  • Ability to complete tasks with minimal supervision.
  • Sensitivity to the needs of agency clients and ability to maintain confidentiality.
  • Basic computer skills.
  • Knowledge of human service delivery systems and systems advocacy.
  • Knowledge of the connection between domestic violence and oppression.
  • Experience, ability, and willingness to work as a team with a diversified staff, volunteers, and constituents.
  • Ability to work independently and as part of team to deliver services.
  • Updated CPR, First Aid Certification required.
  • HIV/AIDS certification required; and
  • Dependable transportation and valid MA Driver’s License.

Core Competency Requirements:  employees are people who believe passionately about the value of this work and take personal responsibility for bringing success Independence House and program. The team’s spirit is, as its core, made up of fourteen (14) competencies:

  • Critical Thinking
  • Compassion
  • Learning On The Fly
  • Priority Setting
  • Action Oriented
  • Building Effective Teams
  • Approachability
  • Survivor Centered
  • Integrity and Trust
  • Managing Diversity
  • Problem Solving
  • Listening
  • Understanding of  Trauma
  • Understanding of Domestic & Sexual Violence

To Be Considered: Please send a resume and a cover letter to:  

Please write “IH Application- [Your Last Name]” in the subject line.

No phone calls, please.

Independence House, an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, ancestry, national origin, age, sex, gender identity, marital status, sexual orientation, medical condition, or disability and denial of family medical leave and pregnancy leave. This search is being conducted by Independence House, Inc.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.